Locating your Session Log File

The game logs processes happening "behind the scenes" while you play, such as errors, and stores them in a log file. Support might request your Log when helping with a technical issue.

Each time you start a new session, the file is overwritten with new information. If you experience something in the game that doesn't seem right and need help with us, try to exit out of the game and send us that log file before starting it back up again.

Log Location for Steam and Epic Games version in Windows

1. In Windows, open File Explorer
2. At the top of the window, switch to the View tab
3. Go to the Show/Hide section and check the Hidden Items box
4. On the left side, scroll down to This PC and click on the C drive
5. Navigate to the following folder:
   C:\Users\USERNAME\AppData\LocalLow\Hinterland\TheLongDark
   (Your Windows username will be the name of the USERNAME folder)
6. Inside TheLongDark folder you will find a file named Player.log . This is your session log.

Location in Mac/OSX

1. Press Command+Shift+G at the same time.
2. In the text box that appears, insert the following:
   ~/Library/Logs/Hinterland/tld
3. Within this folder is a file named player.log. This is your session log file.

If you are playing on The Long Dark - Public Test Branch, the file will be in the same location. Please note the time your log was created.

Location in Linux/Steam OS

~/.config/unity3d/Hinterland/TheLongDark/Player.log

Location for Microsoft Store /  Xbox Play Anywhere version

1. In Windows, open File Explorer
2. At the top of the window, switch to the View tab
3. Go to the Show/Hide section and check the Hidden Items box
4. On the left side, scroll down to This PC and click on the C drive
5. Navigate to the following folder for Microsoft Store version:
   C:\Users\YOURUSERNAME\AppData\Local\Packages\27620HinterlandStudio.30233944AADE4_y1bt56c4151zw\TempState
   
   Navigate to the following folder for Xbox Play Anywhere version:
   C:\Users\YOURUSERNAME\AppData\LocalLow\Hinterland\TheLongDark
   
   (Your Windows username will be the name of the USERNAME folder)
   
   
6. Inside the TempState folder you will find a file named UnityPlayer.log or Player.log. This is your session log.

Note: Log files are not available on console versions of the game (Xbox one, PS4)