If playing The Long Dark on Windows 7, Episode 4 release build V1.95 83861 or higher, players may encounter a black screen after continuing past the initial disclaimer screen due to a bug on the engine level. Black screens may also occur upon startup of a new WINTERMUTE game, or upon completion and transition to a new Episode from an existing WINTERMUTE game. Survival mode will not be affected by this issue.
We are working to resolve this problem in a subsequent update; however, in order to work around this issue for the meantime, taking these steps will allow you to play as normal:
1. Navigate to the root folder of your Steam installation. (Located here by default - C:\Program Files\Steam)
2. Proceed to the following file path in the Steam root folder. - ~Steam\steamapps\common\TheLongDark\tld_Data\StreamingAssets\Video\Windows
3. In the "Windows" folder, delete the "intro_cards.mp4" file. (If attempting to play WINTERMUTE, please instead delete all files in this directory.)
4. Launch the title as normal.
Note that the intro cards video, the acknowledgements crawl prior to the main menu, will no longer play upon startup.